VMBoatRental — V&M Charters, LLC
Please read carefully before registering.
TERMS OF USE
1. Your Relationship with VMBoatRental
Your use of VMBoatRental's products, software, services, website, and any mobile applications (collectively, the "Services") is subject to the terms of this Terms of Use Agreement. VMBoatRental means V&M Charters, LLC d/b/a VMBoatRental ("VMBoatRental," "us," "we," or "our"). If you are using the Services on behalf of a corporation or other legal entity, "you" means the entity, and the user warrants that he or she has authority to bind the entity.
By using the Services, you agree to these Terms and our Privacy Policy. If you do not agree to all Terms, you are not authorized to use the Services. You accept the Terms by clicking to accept where available, or by using the Services.
IMPORTANT NOTICE: VMBOATRENTAL IS A MARKETPLACE PLATFORM ONLY AND IS NOT A PARTY TO ANY RENTAL AGREEMENT, CHARTER AGREEMENT, WAIVER, OR OTHER TRANSACTION BETWEEN USERS OF THE SERVICES.
2. Platform Disclaimer
VMBoatRental serves strictly as a technology platform and advertising marketplace. Unless explicitly stated otherwise in writing, VMBoatRental does not own, maintain, inspect, captain, charter, lease, or control vessels listed by independent users. All bookings, rentals, charters, and agreements are entered into directly between the participating users. VMBoatRental is not responsible for the conduct, actions, omissions, safety practices, seaworthiness, licensing, insurance status, or legal compliance of any renter, captain, owner, operator, passenger, or third party.
Users understand and agree that they participate in boating activities entirely at their own risk. VMBoatRental does not guarantee: availability of any vessel; accuracy of listings or pricing; safety or suitability of any vessel; compliance with local boating laws; weather conditions; or the behavior or qualifications of any user. Users are solely responsible for conducting their own due diligence before participating in any transaction or boating activity.
3. Separate Agreements
Users may be required to enter into separate rental agreements, waivers, or release forms directly between Renters and Members before completing a reservation. Any such agreements are solely between those parties and not VMBoatRental.
4. Assumption of Risk and Indemnification
Boating, watersports, and marine activities involve obvious and unavoidable risks that may result in injury, illness, death, emotional distress, property damage, drowning, collision, equipment failure, or other losses. By using the Services, each user knowingly and voluntarily assumes all risks associated with participating in boating activities.
To the fullest extent permitted by law, users agree to defend, indemnify, and hold harmless VMBoatRental, V&M Charters, LLC, and their owners, managers, employees, contractors, affiliates, successors, and agents from and against any claims, liabilities, damages, judgments, penalties, expenses, or legal fees arising out of: use of the Services; any booking or boating activity; violations of these Terms; personal injury or property damage; disputes between users; or negligence or misconduct of users or third parties.
5. Insurance Disclaimer
VMBoatRental is not an insurance provider, broker, or agent. Any insurance purchased in connection with rentals is solely between the user and the insurance provider. VMBoatRental makes no guarantees regarding coverage or claims.
6. Conditions of Use
As a condition of using the Services, you represent and warrant that: you are at least 18 years old; you possess legal authority to enter binding agreements; you will comply with all applicable boating laws and regulations; all information you provide is accurate and complete; you will use the Services only for lawful purposes; and if operating a boat, you are legally qualified and competent to do so.
VMBoatRental reserves the right, in its sole discretion, to suspend, restrict, or terminate access to the Services at any time and without prior notice for violations of these Terms, suspected fraud, safety concerns, unlawful conduct, or any other reason deemed necessary to protect the platform or its users.
7. User Accounts
Users are responsible for maintaining the confidentiality of their account credentials. You are responsible for all activities occurring under your account.
8. Prohibited Conduct
Users may not, directly or indirectly: provide false information; use the platform for unlawful purposes; circumvent the platform to avoid service fees; upload malicious software or harmful content; harass, threaten, or impersonate others; or scrape or copy platform content without authorization.
9. Payments
VMBoatRental may facilitate payment processing through third-party payment processors. By submitting payment information, you authorize VMBoatRental and its payment processors to charge applicable amounts, including rental charges, taxes, fees, deposits, and other authorized charges.
10. Security Deposits
Renters may be required to provide security deposits. If damage occurs during a rental, VMBoatRental may facilitate collection or withholding of funds based on evidence provided.
11. Service Fees
VMBoatRental may charge platform fees, booking fees, processing fees, or currency conversion fees. All fees are disclosed before checkout and may change at any time.
12. Cancellation Policy
Each listing may contain its own cancellation terms established by the vessel owner or operator. If no separate cancellation policy is provided, the following default terms apply:
- Flexible: Full refund for cancellations at least 24 hours before departure; 50% refund within 24 hours.
- Moderate: Full refund at least 7 days before departure; 75% refund between 48 hours and 7 days; 50% within 48 hours.
- Strict: 75% refund at least 7 days before departure; 50% between 48 hours and 7 days; 25% within 48 hours.
Processing fees and marketplace fees may be retained by VMBoatRental. VMBoatRental reserves the right to issue credits or refunds at its sole discretion in situations involving fraud, safety concerns, duplicate bookings, or operational issues.
13. Weather Policy
Captains and boat owners have sole discretion regarding whether conditions are safe. If a trip is canceled due to unsafe weather before departure, Renters may receive a full refund or a rescheduled booking. If a Renter voluntarily cancels despite safe operating conditions, standard cancellation terms apply.
14. Taxes
Users are responsible for determining and complying with tax obligations related to rentals. VMBoatRental may collect and remit taxes where required by law.
15. Arbitration Agreement
PLEASE READ THIS SECTION CAREFULLY. Any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or any booking facilitated through VMBoatRental shall be resolved exclusively through final and binding arbitration on an individual basis. Users waive the right to jury trials, class actions, and collective proceedings. Arbitration shall be administered by the American Arbitration Association unless otherwise required by law.
16. Identity Verification
VMBoatRental may request identity verification documents from users. VMBoatRental does not guarantee the identity or background of any user.
17. Disclaimer of Warranties
THE SERVICES, WEBSITE, MOBILE APPLICATIONS, CONTENT, AND ALL BOOKINGS ARE PROVIDED WITHOUT GUARANTEES OF ANY KIND. VMBOATRENTAL EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT. Users access and use the Services entirely at their own risk.
18. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VMBOATRENTAL SHALL NOT BE LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES, LOST PROFITS, PERSONAL INJURY, PROPERTY DAMAGE, DEATH, BOATING ACCIDENTS, OR USER MISCONDUCT. VMBOATRENTAL'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF FEES PAID TO VMBOATRENTAL OR $100 USD.
19. Intellectual Property
All platform content, including logos, graphics, text, software, and branding, are owned by or licensed to VMBoatRental. Users may not reproduce or distribute platform content without written permission.
20. Third-Party Links
The Services may contain links to third-party websites or services. VMBoatRental is not responsible for third-party content or services.
21. Compliance with Laws
Users agree to comply with all applicable federal, state, and local laws.
22. Governing Law & Venue
These Terms shall be governed by the laws of the State of Illinois, without regard to conflict-of-law principles. Any legal proceedings not subject to arbitration shall be brought exclusively in Illinois.
23. Force Majeure
VMBoatRental shall not be liable for delays or failures caused by events outside its reasonable control, including weather, natural disasters, governmental actions, labor disputes, mechanical failures, or other force majeure events.
24. Severability & Entire Agreement
If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect. These Terms constitute the entire agreement between users and VMBoatRental regarding the Services.
25. Termination
VMBoatRental may suspend or terminate access to the Services at any time for violations of these Terms.
26. Contact Information (Terms)
VMBoatRental — V&M Charters, LLC — Email: support@vmboatrental.com
PRIVACY POLICY
Last Updated: May 13, 2026
1. Introduction
This Privacy Policy explains how VMBoatRental, operated by V&M Charters, LLC, collects, uses, stores, shares, and protects information when you use our website, mobile services, booking tools, and related platform features (collectively, the "Services"). By accessing or using the Services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Information You Provide Directly: We may collect information you voluntarily provide when you create an account, submit a booking request, list a vessel or charter service, contact customer support, upload photos or reviews, subscribe to updates, or complete payment transactions. This may include: name; email address; phone number; billing information; government-issued identification where required; profile photos; vessel or listing information; and communications sent through the platform.
Payment Information: Payments may be processed through third-party payment processors. VMBoatRental does not directly store full payment card numbers on its servers.
Automatically Collected Information: When you access the Services, certain technical information may be collected automatically, including: device type; browser type; IP address; approximate location; pages visited; session activity; referral URLs; and operating system information.
Cookies and Tracking Technologies: VMBoatRental may use cookies, analytics tools, pixels, and similar technologies to improve website performance, remember preferences, analyze traffic patterns, prevent fraud, and measure advertising effectiveness. You may disable cookies through your browser settings; however, portions of the Services may not function properly.
3. How We Use Information
VMBoatRental may use collected information to: operate and improve the Services; process bookings and payments; verify identity; prevent fraud and unauthorized activity; respond to customer inquiries; personalize user experience; send transactional and marketing communications where permitted by law; maintain platform safety and security; and comply with legal obligations.
4. Communications
We may contact users regarding booking confirmations, reservation updates, account activity, safety notices, customer support responses, promotional offers, and policy updates. Users may opt out of promotional emails by following unsubscribe instructions contained in marketing communications.
5. Information Sharing
VMBoatRental does not sell personal information to third parties. We may share information in limited circumstances:
- With Other Users: Certain information may be shared between renters, owners, captains, or operators to facilitate bookings and communication.
- With Service Providers: We may use trusted third-party providers for payment processing, hosting, customer support, fraud prevention, analytics, email delivery, and identity verification.
- Legal Compliance: We may disclose information when required by law or when reasonably necessary to comply with legal processes, enforce our agreements, or protect rights, safety, and security.
- Business Transfers: If VMBoatRental undergoes a merger, acquisition, financing, restructuring, or sale of assets, user information may be transferred as part of that transaction.
6. Public Content
Information voluntarily posted publicly through listings, reviews, photos, or profiles may be visible to other users and the public. Users should avoid posting sensitive or confidential information publicly.
7. Data Retention
We retain information for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security and fraud prevention measures. Certain information may remain in backup or archival systems for a limited period.
8. Security
VMBoatRental uses commercially reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials.
9. Your Rights and Choices
Depending on your location and applicable law, you may have rights relating to your personal information, including the right to: access information we hold about you; request corrections; request deletion; object to certain processing; and withdraw consent where applicable. Requests may be submitted using the contact information below.
10. Children's Privacy
VMBoatRental is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.
11. Third-Party Websites
The Services may contain links to third-party websites or services. VMBoatRental is not responsible for the privacy practices or content of third-party platforms. Users should review the privacy policies of external websites independently.
12. International Users
If you access the Services outside the United States, you understand that your information may be processed and stored in the United States.
13. California Privacy Rights
California residents may have additional rights under applicable privacy laws, including the right to request information regarding collected personal data. VMBoatRental does not sell personal information. California privacy requests may be submitted using the contact information below.
14. Changes to This Privacy Policy
VMBoatRental may update this Privacy Policy periodically. Updated versions become effective immediately upon posting unless otherwise stated. Continued use of the Services after updates constitutes acceptance of the revised policy.
15. Contact Information (Privacy)
VMBoatRental — V&M Charters, LLC — Email: support@vmboatrental.com